The Executive Windows Guarantee
THIS GUARANTEE IS IN ADDITION TO YOUR STATUTORY RIGHTS
PVCu products (i.e. panels) used in any installation are the closest colour match available from our suppliers at the present time (i.e. it will not always be possible to have a perfect colour match).
Door panels are guaranteed for a period of 10 years against warping and twisting.
Glass sealed units manufactured by ourselves are guaranteed for a period no longer than 5 years after the commencement date above for the failure of hermetical seals (i.e. misting between panels). This guarantee does not cover for breakage of glass after the installation is complete.
Locking mechanisms and hinges and all metallic moving parts are guaranteed for 1 year subject to regular maintenance by customer. Cosmetic deterioration to handles, letter plates and door handles etc. due to general wear and tear are not covered by this guarantee.
All building work of any description will be guaranteed for a period of 10 years from the commencement date in respect of workmanship.
Any minor imperfection of PVCu or glass are subject to suppliers recommendations, details of which are available upon request. Stained glass and leadwork are not guaranteed against fading or discolouration.
Advice should be sought before attempting to attach fixtures and fittings to or around products supplied.
All guarantees are given in good faith. However, if it is deemed after a visit from a company representative that our produce has been misused, tampered or damaged in any way etc., we will render the guarantee null and void, leaving any remedial work to be carried out at a pre-arranged fee, which shall be payable before any work commences.
No guarantee is given that condensation will be reduced or eliminated as a result of the installation.
Any failure of materials under the terms of this guarantee will be repaired or replaced at Executive Windows sole discretion.
This guarantee is non-transferable. All goods remain the property of Executive Windows until payment has been received in full, and has cleared banking process upon which this guarantee is activated.